Crash Logging

If you experience a crash with Synchronize! Pro X, please enable crash logging, so that you can forward a copy of any crash log along with your report of a crash.

A crash log is essential for understanding and fixing the problem. With it, we can diagnose and often fix a crash in a matter of days.

Here's how to enable crash logging:

1. Open the Console application. You'll find it in the "Applications/Utilities"  folder on your startup disk.
2. Use the Console menu to choose Preferences.
3. Click the Crashes tab.
4. Check Log crash information in ~/Library/Logs/.

If a crash occurs in any application, a file is created with that application's name in the ~/Library/Logs folder. Subsequent crashes are appended to that same file.

To dispose of information about earlier crashes, put the crash log file in the Trash.